| ITS Custom real
time monitoring and reporting |
|
|
ITS
Alert
911,
E911, Dynamic notification and monitoring system
Notification
that a 911 emergency call has been placed:
|
The
ITS Alert can be set to dynamically monitor for any dialing
sequence and generate an alert based on unique codes defined
for other than 911 notification.
|
Alert
Information provided:
|
- Extension
Number
- Extension
Location
- Extension
Assignment
- Date
- Time
- Customized
information Fields
|
Notification
is provided to:
|
- PC
Clients on a LAN
- PC
Clients on a WAN
- Pager
- Cell
Phone
- Telephone
- Wireless
LAN
- Dial
Out to: Phone, FAX, Pager, Modem
- Sound,
Reader Board
|
Applications:
|
|
- Notification
of dialed events (911 or other) as they occur with
supporting information.
- Notification
to multiple people and sites
a) Safety
b) Security
c) Human
Resources
d) Legal
e) Public
Relations
f)
Company Emergency Response Teams
g) Corporate
headquarters from satellite locations
- Notification
Direct to Public / Municipal emergency response entities
a) Direct
Connection using a dedicated network
b) Voice
line dial up connection
c) Wireless
connection
- For
fully staffed sites, provides emergency notifications,
that under the appropriate conditions with an approved
implementation, could be an acceptable alternative to an
Enhanced 911 (E911) implementation.
- Alternative
solution to Enhanced 911 (E911) in areas where the
Enhanced 911 technology is not implemented or available.
- An Enhancement
to provide additional information to the appropriate
staff when you do have Enhanced 911 available and
implemented.
- A
solution for areas that do not have 911 technology
implemented.
|
Advantages
|
|
- Can
use existing Local Area Network (LAN) and Wide Area
Network (WAN) infrastructure
- Can
use existing PC's running Microsoft Windows Operating
Systems
- Alternative
to placing an emergency call / emergency notification if
telephone lines or telecommunication are disrupted.
- Unlimited
location information and descriptions can be provided
- After
a review and evaluation of the existing telephone system
infrastructure, it is possible that the existing
telephony equipment can be kept and interface to the ITS
Notification System.
- There
is no requirement for PRI or CAMA trunks to pass E911
calls if the implementation designed for a specific
company or application qualifies as an acceptable
alternative to an Enhanced 911 implementation.
- Database
and telephone location information are under local
control
- An
Alternative solution for localities or entities that
lack the funding or size to cost justify an E911 call
center
- Other
events that are not of a 911 emergency can be coded into
the system and reported
a)
report a fraudulent credit card, counterfeit money, bad
check processing attempt
b) report a power failure
c) report a communication failure
d) report an internal problem (leaking pipe, sprinkler
failure)
e) report a problem that does not require a 911 response
- Self
monitoring system (With the existing 911 and Enhanced
911there is no notification that a 911 call can not be
made through the telephone network )
- Backup
methodology to report a 911 or E911 emergency (The
existing 911 and E911 technology do not provide this
fail-safe backup)
- Call
logging for internal use of 911, E911, and other
monitored system activity.
|
Copyright ©
2001 International Technology Sales
Avaya is a
registered trademark of Avaya Communication, Inc.
Microsoft is a
registered trademark of Microsoft Corporation in the United States
and other countries. |
News
AVAYA IP Office Call Analysis Software now avaliable. Free 30 day trial. [more]
|