IP Telephony
Contact Centers
Mobility
®
PARTNER ACS
Services
FACT
Telephones
SHEET
Overview
®
Telephones available with the Avaya PARTNER Advanced Communications System include 6-, 18- and 34-button
display and wireless telephones; and the 48-button Call Assistant (CA48) DSS adjunct for extension monitoring or
one-touch transfer. Providing a selection of telephones gives customers a range of cost-effective options for taking
advantage of the PARTNER system's comprehensive set of features.
Fixed Intercom Buttons 2 fixed intercom buttons
Capabilities
streamline internal communications.
From the intuitive layout of buttons and display to the feel
of the buttons as you push them, PARTNER telephones
Fixed Hold, Conference, and Transfer Buttons Having
are designed to help everyone work more efficiently.
dedicated buttons for these often used features greatly
enhances usability.
PARTNER telephones are available in black or titanium
white in three display models that differ primarily in the
Volume Control Buttons 14 steps of volume adjustment
number of programmable feature buttons that are on the
for the ringer, handset, and speakerphone.
set. These buttons can be preprogrammed for one-touch
access to specific lines, extensions or features (e.g., do
Hands-free Communication The built-in, two-way
not disturb, voice mail).
speakerphone and capability for hands-free answer on
intercom (HFAI) ensure easy, high-quality, hands-free
All PARTNER telephones feature:
communication.
· Built-in two-way, speakerphone
· Two intercom buttons
LEDs Dual LEDs (Light Emitting Diodes) next to feature
· Hands-Free Answer on Intercom (HFAI)
buttons make it easier to detect line status and simplify
· Hold and Transfer buttons
access to features. Red and green LEDs make it easier for
· Message waiting notification
people who have trouble distinguishing colors.
· Programmable feature/line buttons
Wireless telephones
Displays Every PARTNER telephone has a backlit
display to show the number dialed as well as caller
The Avaya 3910 Wireless system delivers all of
information for incoming calls. Viewing angle of displays
the functionality of a desktop phone in a lightweight,
is adjustable (except on 6-button phone). Information
hand-held phone with extended range.
can be displayed in English, French or Spanish.
Auxiliary Port The auxiliary port (on all except the
Avaya Advantage
6-button phone) makes it easier and less expensive
to connect auxiliary devices: answering machines,
As a business grows it's easy to add more telephones
extra telephones, headsets, credit card readers, etc.--
and accessories. Additional devices just plug right in.
without additional wire runs to the desktop.
PARTNER Telephones
6-Button Display 18-Button Display 34-Button Display 3910 Wireless
Works with all PARTNER systems
Yes
Yes
Yes
Yes
User Requirements
n/a
n/a
n/a
n/a
Programmable Feature Buttons
4
20
36
2
Intercom Button
2
2
2
2
Fixed Feature Buttons*
10
10
10
8
Display size (lines x characters)
2x16
2x24
2x24
2x16
Speed dial
Yes
Yes
Yes
Yes
Feature Detail
Auxiliary port
--
Yes
Yes
n/a
Call forwarding (to another ext.)
Yes
Yes
Yes
Yes
Conferencing (5 Max.: 3 int./ 2 ext.)
Yes
Yes
Yes
Yes
Feature status indicator
Yes
Yes
Yes
Yes
Hands-Free Answer on Intercom
Yes
Yes
Yes
n/a
(HFAI)
Hold button
Yes
Yes
Yes
Yes
Intercom buttons (2)
Yes
Yes
Yes
Yes
LEDs (Red/Green)
Yes
Yes
Yes
n/a
Message waiting notification
Yes
Yes
Yes
Yes
Programmable feature/line buttons
Yes
Yes
Yes
Yes
Speakerphone (2-way)
Yes
Yes
Yes
n/a
Transfer button
Yes
Yes
Yes
Yes
Volume control
Yes
Yes
Yes
Yes
Mute (Mic)
Yes
Yes
Yes
Yes
Backlit LCD Display/4 contrast levels
Yes
Yes
Yes
--
Tiltable LCD Display
--
Yes
Yes
--
Feature Access Button
Yes
Yes
Yes
Yes
Conference Button
Yes
Yes
Yes
Yes
Speaker Volume Control
Yes
Yes
Yes
No
Ringer Volume Control
Yes
Yes
Yes
Yes
Message Waiting LED
Yes
Yes
Yes
Yes
Caller ID Support
Yes
Yes
Yes
Yes
Adjustable Stand Included
Yes
Yes
Yes
--
Station Programming Capability
Yes
Yes
Yes
Yes
Centralized System Programming
--
Yes
Yes
--
Colors (Black/Titanium White)
Both
Both
Both
Black only
For businesses large and small, Avaya is a world
About Avaya
leader in secure, reliable IP telephony systems,
Avaya enables businesses to achieve superior
communications applications and full life-cycle
results by designing, building and managing their
services. Driving the convergence of embedded
communications infrastructure and solutions. For
voice and data communications with business
over one million businesses worldwide, including
applications, Avaya is distinguished by its
more than 90 percent of the FORTUNE 500®, Avaya's
combination of comprehensive, world-class
embedded solutions help businesses enhance
products and services. Avaya helps customers
value, improve productivity and create competitive
avaya.com
across the globe leverage existing and new
advantage by allowing people to be more productive
networks to achieve superior business results.
and create more intelligent processes that satisfy
customers.
© 2007 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions.
All trademarks identified by the ®, SM or TM are registered trademarks, service marks or trademarks, respectively, of Avaya Inc., with the
exception of FORTUNE 500 which is a registered trademark of Time Inc. All other trademarks are the property of their respective owners.
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