'SB0723-05.qxd' by rich

PA R T N E R ® A d v a n c e d C o m m u n i c a t i o n s

S y s t e m ( A C S ) Te l e p h o n e s

Powerful and productive communications

E v e r y t h i n g a b o u t PA RT N E R A C S i s d e s i g n e d t o e n h a n c e p r o d u c t i v i t y. T h i s i s

especially true of the PARTNER telephones designed by Avaya Labs. From the

Converged Voice and

Data Networks

intuitive layout of buttons and screens to the feel of the

Customer Relationship

Management

buttons as you push them, PARTNER telephones help

Unified Communication

Supported by:

you and your employees work more efficiently--

Avaya Labs and Services

w h i c h w i l l h e l p y o u s u c c e e d i n t o d a y 's

C u s t o m e r E c o n o m y.

Communication without boundaries

Desktop or wall-mount

Choose from black, gray, or white sets, and use

them on the desktop, or wall mount them in areas

For situations where desktop or counterspace is at a

where desks are not available. There are four

premium, PARTNER telephones are designed to be

models: 6-button, 18-button, 18-button with display,

easily mounted to a wall. No extra hardware is

and 34-button with display.

needed.

All models feature:

C l e a r, c r i s p d i s p l a y s

Built-in two-way, speakerphone

streamline workflow

Intercom

Hands-Free Answer on Intercom (HFAI)

PARTNER ACS display telephone sets come with

2-line-by-24 character, backlit displays. When you

Conferencing (up to 5 parties: 3 internal, 2

make a call, the number you are dialing is displayed.

external with a PARTNER telephone set and

When you receive internal calls, the extension num-

up to 3 party-conferencing with a tip/ring

single-line set)

ber is displayed along with the name of the person

who is calling you.

Hold

The displays can also be adjusted to the most

Transfer

comfortable viewing angle. And information can

Message waiting notification

be displayed in English, French, or Spanish.

Call forwarding (to another extension)

Programmable feature/line buttons

Distinctive ring

Do not disturb

Speed dial/auto dial (100 system numbers,

20 personal numbers)

Hands Free Communication

The built-in, two-way speakerphone and capability

for hands-free answer on intercom (HFAI)--

standard on every PARTNER telephone--ensure

easy, high-quality, hands-free communication.

Headsets

Headsets offer a way to enhance the productivity

and performance of managers, office workers and

customer service representatives by increasing their

comfort and convenience. A wide range of headsets

PARTNER 6Button

can be used with the PARTNER system.

is a basic, cost-effective unit with 4

programmable line/feature and 2 intercom buttons.

Caller Identification* (ID)

Other sets often use LCDs for their displays which can

is built in

be difficult to see in low levels of light. Also, the position

of the LED itself, lit or not, provides call status informa-

When you know who's calling before you answer the

tion (a lot like a traffic light).

phone, you have the ability to immediately personalize

your response. This helps build stronger relationships

Expanding your PARTNER ACS

not only with your customers, but with your co-workers

system is easy

and suppliers as well. And now with PARTNER® ACS

R4, name and number are displayed simultaneously

As your business grows it may become necessary to

during ringing. Strong relationships enhance customer

add more telephones. Additional PARTNER ACS

loyalty, and facilitate the flow of information between

telephones just plug right in. Also, when it comes time

you and your colleagues. When you subscribe to Caller

to move up to a whole new level of functionality,

ID from your local carrier, you won't need any extra

PARTNER ACS telephones are fully compatible with

equipment to use the service because PARTNER ACS

the Avaya MERLIN MAGIXTM Integrated system. So

telephones have the caller's name and number built in.

you won't have to buy all new telephones--just the

This saves money and scarce desktop space.

extra ones you may need.

A clear indication

Need more information?

PARTNER ACS telephone sets also have dual red and

To learn more about PARTNER ACS telephones, talk

green LEDs to give a clear indication of what's going

to your authorized Avaya BusinessPartner. Or visit us

on. LEDs make it possible to easily see the status of a

at avaya.com.

call in a variety of office setting and light conditions.

* Subscription to Incoming Caller ID service from a local telephone

company is required.

PARTNER 34D

also has the 2-line by

24-character backlit display

and is designed for basic

attendant capabilities.

PARTNER 18D

comes with the 2-line by 24-character backlit display,

16-line/feature buttons, 2 intercom buttons and 4

other programmable feature buttons.

Communication without boundaries

PARTNER® ACS Specifications

System capacities: Maximum 15 lines/

40 phones or 31 lines/8 phones

Dimensions

Stand-alone PARTNER ACS Module:

17" H x 1.5" W x 11" D (43.2 cm x 3.8 cm

x 27.9 cm)

2-slot carrier: 9.75" H x 5.5" W x 2" D

(24.8 cm x 14 cm x 5.1 cm)

5-slot carrier: 19" H x 11" W x 12" D

(48.3 cm x 27.9 cm x 30.5 cm)

Environmental conditions

Temperature: 32°104° F (0°40° C)

Humidity: 15%90%, noncondensing

PARTNER products are designed, developed,

and manufactured using ISO 9000 certified

processes.

Avaya is a global leader in business communications solutions and services,

helping make enterprise networks customer-driven. More than 75 percent

of Fortune 500 companies use Avaya's solutions and services to succeed in

the new Customer Economy where the customer is at the center of their

enterprise networks. Our award-winning solutions include:

Converged Voice and Data Networks

Customer Relationship Management

Unified Communication

All supported by Avaya Labs and Services.

All trademarks identified by ®, TM and SM are registered trademarks, trademarks or service marks, respectively, of Avaya Inc.

All other trademarks are the property of their respective owners.

Printed in the U.S.A.

04/02 · SB0723-05

avaya.com