Whether
you're a small to mid-size business looking to enhance
customer service and increase productivity or a large
enterprise focusing on sophisticated applications, Avaya
has a communications system that fits your needs.
PARTNER®
System
PARTNER® Advanced
Communications System (ACS) The PARTNER family of
communications systems gives small businesses the tools
and features of large-business systems in more
cost-effective sizes and configurations. PARTNER systems
are made to grow with your enterprise. They are
specifically designed to help you present a highly
professional image to your customers while also
streamlining operations.
PARTNER
systems allow you to connect fax machines, credit card
readers, answering machines, and modems, without
dedicated lines or expensive adapters. They also offer
call ID, cordless, wireless, and computer-telephone
integration (CTI). And, all PARTNER systems come with
user-friendly administration to help you track business
calling, and they have security features to help protect
against misuse of your system.
MERLIN
MAGIX
System
MERLIN MAGIX™ Integrated System Whether you
have 15 employees or 150, the MERLIN MAGIX family of
solutions can meet the evolving needs of your business,
with flexible growth to 200 telephones and support for
all your mission-critical communications.
The
MERLIN MAGIX Integrated System delivers industry-leading
cost efficiencies and simplicity in a powerful PBX that
supports everything from day-to-day voice calling to
"always-on" Internet access that's fast, easy,
and affordable. And, the MERLIN MAGIX Integrated System
delivers this broad range of communications capabilities
via a single technology source, making it highly
cost-effective and easy to purchase, install, service,
maintain, and grow.
Solutions
Development Program Avaya's
Solutions Development Program leverages the reliability
and efficacy of our existing communications offerings,
the things that have made Avaya the number one name in
communications, and combines them with the innovative
products of third party vendors.
DEFINITY
Systems
DEFINITY® Business Communications System (BCS)
The cost-effective system designed for high growth,
DEFINITY BCS provides cost-effective communications
capabilities starting from 40 telephones and able to
grow to 25,000. DEFINITY BCS gives customers the core
competencies DEFINITY systems are known for -
reliability, expandability and security - along with
applications such as wireless, call center, and
messaging. All at a cost effective price.
DEFINITY®
ONE™ Communications System
The new DEFINITY ONE Communications System is an
"all in one" solution providing powerful
applications in one integrated platform. DEFINITY ONE is
designed and priced for the office with 20 to 40
telephones with sophisticated application needs.
DEFINITY ONE combines the renowned DEFINITY
Communication Software, INTUITY AUDIX Multimedia
Messaging with Message Manager Graphical User Interface,
and easy to learn, easy to use System Management Tools
on a single processor. The bundling of applications on
the DEFINITY ONE processor eliminates the cost of
additional PCs, applications servers and adjuncts, and
associated connectivity and maintenance costs. DEFINITY
ONE delivers the same powerful applications such as
networking, call center, and wireless supported by
larger DEFINITY Servers. It uses the same telephones and
circuit packs as the rest of the DEFINITY family,
allowing companies to share and re-use telephone
inventory across locations while providing the same
look-and-feel to all users, whether in a small branch or
corporate headquarters.
DEFINITY®
ProLogix™ Solutions The
compact DEFINITY ProLogix Solutions provides
professional communications capabilities in a package
that's sized and priced for the business requiring from
40 to 400 telephones. It delivers the quality,
reliability, expandability, and service support of much
larger DEFINITY servers. And, it can cover a single
office, a satellite office within a larger business, or
branch locations around the world. For example, multiple
locations can operate as a single system through
networking. DEFINITY ProLogix Solutions also supports
convergent technologies to connect offices and share
capabilities via a virtual enterprise network and
reduces costs by combining voice and data traffic over
the same network.
GuestWorks™
System Designed as a
turnkey solution for businesses in the hospitality
industry, the GuestWorks System provides DEFINITY
capabilities and reliability plus features especially
helpful and productive for this industry. For example,
it offers automatic wake-up calling services, accurate
guest record-keeping from check-in to check-out, and
in-room connectivity for fax machines and laptop PCs. It
also has a variety of features and tools to enhance
staff productivity and reduce costs.
DEFINITY®
Enterprise Communications Server (ECS)
Much more than a "PBX", DEFINITY ECS can
process, switch, transport, and store multimedia
communications, and deliver features and control to all
elements in your network. The flexible networking
capabilities of DEFINITY ECS allow you to integrate
voice and data communications in the way that best suits
your business with no compromise in quality or
reliability. DEFINITY ECS applications such as
telephony, customer relationship management, mobility,
and multimedia messaging enhance customer relationships
and improve employee productivity. DEFINITY ECS is ideal
for large locations of 200 or more employees. It can be
sized to provide the capacity you need today, and scaled
to continue to support your needs as your business grows
and changes.
Solutions
Development Program Avaya's
Solutions Development Program leverages the reliability
and efficacy of our existing communications offerings,
the things that have made Avaya the number one name in
communications, and combines them with the innovative
products of third party vendors.
IP
IP600 Internet Protocol Communications Server
The IP600 Internet Protocol Communications Server, is a
19-inch rack-mounted, 100 percent IP solution with no
compromises in reliability, voice quality,
feature-functionality or network performance.
R300
Remote Office Communicator The
R300 Remote Office Communicator, seamlessly extends the
Avaya IP Communications Servers' robust features and
applications to remote locations over the WAN with
central administration, enables companies to extend
their customer contact centers, for example, to smaller
branch offices.
Wireless
TransTalk 9000 Digital Wireless System This
single-zone multiphone wireless system uses the
multi-award-winning TransTalk Pocket Phone (MDW 9030P).
TransTalk Pocket Phones provide mobile users with all
the business features they are accustomed to from their
desk phone as well as the highest capacity (18
simultaneous users per single zone) of any business
wireless system available.
The
TransTalk 9000 Digital Wireless System is compatible
with our DEFINITY®, MERLIN LEGEND®, and PARTNER®
systems, and can also work with other non-Avaya
telephone systems. Compatible with FCC standards, the
TransTalk 9000 is available in the U.S., Canada, and
many Latin American countries.
DEFINITY
Wireless Business System The
DEFINITY Wireless Business System (DWBS) gives you the
freedom of movement you need to improve time management
and maximize work productivity. Whether you're meeting
with a client down the hall or talking to the shipping
manager in another department, you can take advantage of
the ability to move about your business while staying in
touch with others. Also, the system extends the reach of
your DEFINITY Enterprise Communications Server (ECS) to
help provide faster, more effective customer service.
